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Guides / How much does a CRM cost in the UK
How much does a CRM cost in the UK?
Headline prices rarely tell the whole story. Here's what to add up before you compare.
5 min read · Kesslan guides
The subscription is only part of it
Most CRMs are priced monthly, either per user or per firm. Per-user pricing looks cheap for one person but grows quickly with your team, and many platforms charge more for features like automation, reporting or AI.
When you compare, work out the price for your actual team size, with the features you'd actually need, for a full year.
Costs to add up
Ask for each of these in writing.
Data migration
Moving contacts, deals and history from spreadsheets or another system.
Training
Getting your whole team confident, not just the person who chose it.
Integrations
Connecting email, WhatsApp, accounting and your website.
Support
Who you call when something isn't working, and how quickly they answer.
Your team's time
The hidden cost. Weeks of configuration can cost more than the software.
How Kesslan is priced
Kesslan is priced per firm, with setup, data migration and training included on every plan. Studio is for teams of up to 5, Firm for up to 25 across 3 branches, and Private for established firms on an annual agreement. Every plan starts with a 14-day free trial. See the pricing page for current prices.
Keep exploring
PricingPlans for every stage of your firm, with setup included.How to choose a CRMA practical checklist for choosing a CRM for a UK firm: channels, setup, migration, AI, data hosting, pricing and the questions to ask on a demo.What is a CRMWhat a CRM is, what it does, and how to tell whether your firm needs one, explained in plain English for UK businesses.Switching CRMPlanning to move CRM or leave spreadsheets behind? A step-by-step checklist to switch without losing data or momentum.
Try Kesslan free for 14 days.
Answer a few questions and Kess sets up a workspace shaped to your firm in under a minute. Nothing is charged for 14 days.